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History

Apr 2026-May 2026
May
No incidents reported
April
30
Thu
Degraded Performance: Instant Transfers
10:53 PM

Due to a third-party disruption with one of our banking partners, we are experiencing an increase in failures for some Instant Transfers to debit cards. While recovery has begun, Sellers experiencing issues with Instant Transfers can try linking a VISA debit card from a different banking institution and retry the transfer.

We will continue to provide updates from our partner as we receive them. Thank you for your patience.

20
Mon
Service Disruption
11:18 PM

We recently experienced a disruption that impacted the processing of some eftpos payments. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

01
Wed
PayPay payments acceptance issue
1:48 PM

From 7:45pm to 10:45pm JST, we experienced a disruption that impacted PayPay payment acceptance due to the issue at our partner company. We understand how important it is for all of our services to be running for your business and our partner company is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

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