Resolved -
This incident has been resolved.
Apr 13, 15:55 AEST
Identified -
We regret to advise that phone support is currently unavailable due to an issue with our phone line infrastructure. If you wish to get in touch while we work to restore service, you can find answers to common questions, or send us an email, via our Support Centre -
http://squareup.com/au/help. We sincerely apologise for any inconvenience caused.
Apr 13, 15:43 AEST
Investigating -
Phone support is available in a limited capacity for a short period of time - hold times will be longer than expected.
If your issue is not urgent, we recommend visiting squareup.com/help or sellercommunity.com for answers to common questions.
If your issue is urgent, and you choose to call in, we recommend requesting a callback when the option is available. You will not lose your place in line.
We appreciate your patience as we work through this.
Apr 13, 10:04 AEST