Resolved -
We have released a fix for the earlier disruption that impacted self-serve orders on Android devices. You can now update your device to 6.12.2. Thank you so much for all your patience while we worked to get this resolved!
Mar 12, 02:36 AEDT
Update -
Our team is continuing to work toward a resolution regarding the disruption impacting some Square Sellers. What impacted Sellers may see, is when manually printing Self Serve Orders from Android, Square Register, or Square Terminal SQUID, the app may crash if it is on version 6.12. If you are using version 6.11 or lower, please don’t update until the fixed version will be released, we will update here when that happens. We appreciate your continued patience!
Mar 11, 10:12 AEDT
Update -
Our team is still working to address the disruption that is causing orders placed through Self Serve Ordering to not print as intended with Android version 6.12 or Square Register, Square Terminal SQUID version 6.12. If you are using version 6.11 or lower, please don't update until the fixed version will be released. The suggested workaround is to use iOS devices or Thermal printers to print. Thank you for your continued patience with us!
Mar 11, 07:16 AEDT
Identified -
We are currently experiencing a disruption that is causing orders placed through Self Serve Ordering to not print as intended with Android version 6.12 or Square Register, Square Terminal SQUID version 6.12. If you are using version 6.11 or lower, please don't update until the fixed version will be released. The suggested workaround is to use iOS devices or Thermal printers to print. Thank you for your patience with us as we work to resolve this issue.
Mar 10, 14:38 AEDT
Update -
We are currently experiencing a disruption that is causing orders placed through Self Serve Ordering to not print as intended. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Mar 10, 13:12 AEDT
Investigating -
We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.
Mar 10, 12:12 AEDT