Square AU Status

Square status - Australia

All Systems Operational

Payments Operational

Point of Sale Operational

Dashboard Operational

Phone Support Operational

Team Management Operational

Transfers Operational

Reporting Operational

Customer Directory Operational

Online Store Operational

Email Notification Services Operational

Support Centre & Seller Community Operational

Developer Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 1, 2020

No incidents reported today.

Sep 30, 2020

No incidents reported.

Sep 29, 2020

Phone Support Unavailable: Australia

Resolved - This incident has been resolved.
Sep 29, 17:11 AEST

Identified - We regret to advise that phone support is currently unavailable due to an issue with our inbound phone line. If you wish to get in touch while we work to restore service, you can find answers to common questions, or send us an email, via our Support Centre - http://squareup.com/au/help. We sincerely apologise for any inconvenience caused.
Sep 29, 16:22 AEST

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

Performance Issues: Square Support Center

Resolved - The issues impacting our Support Center earlier today have been fully resolved.

Thank you for your patience and understanding.
Sep 24, 03:46 AEST

Identified - Our Engineering Team has identified the root cause of the issues impacting Square's Support Center and are implementing a fix.

In the meantime, if you're unable to locate a specific Support Center article for an issue that you need help with, please feel free to contact our Support Team for help: squ.re/contactus.
Sep 24, 03:23 AEST

Investigating - We're currently investigating reports of issues related to viewing certain articles within the Support Center.

We'll be back with an update as soon as we have more information. Thanks for your patience while we dig into this!
Sep 24, 02:56 AEST

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.