Support Center

Square status - Australia

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Payments Operational
Point of Sale Operational
Dashboard Operational
Phone Support Operational
Team Management Operational
Transfers Operational
Reporting Operational
Customer Directory Operational
Online Store Operational
Email Notification Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
May 26, 2020

No incidents reported today.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020

No incidents reported.

May 20, 2020
Phone Support Unavailable: Australia
Resolved - This incident has been resolved.
May 20, 17:02 AEST
Identified - We regret to advise that phone support is currently unavailable due to an issue with our phone line infrastructure. If you wish to get in touch while we work to restore service, you can find answers to common questions, or send us an email, via our Support Centre - http://squareup.com/au/help. We sincerely apologise for any inconvenience caused.
May 20, 15:55 AEST
Phone Support Unavailable: Australia
Resolved - This incident has been resolved.
May 20, 15:00 AEST
Identified - We regret to advise that phone support is currently unavailable due to an issue with our phone line infrastructure. If you wish to get in touch while we work to restore service, you can find answers to common questions, or send us an email, via our Support Centre - http://squareup.com/au/help. We sincerely apologise for any inconvenience caused.
May 20, 13:55 AEST
May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020
Phone Support Unavailable: Australia
Resolved - This incident has been resolved.
May 14, 17:19 AEST
Identified - We regret to advise that phone support is currently unavailable due to an issue with our phone line infrastructure. If you wish to get in touch while we work to restore service, you can find answers to common questions, or send us an email, via our Support Centre - http://squareup.com/au/help. We sincerely apologise for any inconvenience caused.
May 14, 16:21 AEST
May 13, 2020
Performance Issues: Online Store
Resolved - The issues with the Online Store are now fully resolved. Thank you for your patience.
May 13, 01:55 AEST
Monitoring - The Online Store is beginning to work as expected. In the meantime, our Engineering Team is continuing to monitor the issue.

We will be back with a final update soon once we've confirmed this is fully resolved.
May 12, 08:43 AEST
Investigating - We pushed out an update that has impacted our Square Online Store services. We are working on a fix and will update here as we have more information.

Thank you for your patience.
May 12, 07:26 AEST
May 12, 2020
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