Square status - Australia

Partial System Outage
Payments Operational
Point of Sale Operational
Dashboard Operational
Phone Support Major Outage
Employee Management Operational
Deposits Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 21, 2019

No incidents reported today.

Jun 20, 2019

No incidents reported.

Jun 19, 2019
Resolved - EFTPOS transactions can now be processed as normal.
Jun 19, 06:40 AEST
Monitoring - We're pleased to report that a fix has been implemented by our third party payments processor, and EFTPOS transactions are now returning to normal. We will continue to monitor this fix throughout the evening to ensure no further interruptions. Thanks again for sticking with us, and apologies for any inconvenience.
Jun 18, 20:12 AEST
Update - We are still waiting on word from our third party payment provider regarding the status of EFTPOS transactions via Savings and Cheque. Please note that these transactions will continue to decline - we'd recommend asking your customers if they can process via Credit, or via another method of payment.
Jun 18, 16:01 AEST
Update - We've confirmed that EFTPOS is experiencing an outage, that is preventing Savings or Cheque transactions from being processed. We'd recommend you ask your customers to select Credit, or process the transaction using a different card. We sincerely apologise for any inconvenience caused.
Jun 18, 14:44 AEST
Update - We are continuing to investigate an increase in declines when selecting Savings or Cheque. Our third party payment partner is working to identify the root cause. In the meantime, please let you customers know they can still pay via Credit on their Visa, Mastercard or American Express branded cards.
Jun 18, 14:22 AEST
Investigating - We are currently investigating an increase in declines when selecting Savings or Cheque. We'd recommend asking your customers to select Credit when prompted for account selection, or provide a different card in order to process their payment. We'll be back with further updates soon.
Jun 18, 14:10 AEST
Jun 17, 2019

No incidents reported.

Jun 16, 2019

No incidents reported.

Jun 15, 2019

No incidents reported.

Jun 14, 2019

No incidents reported.

Jun 13, 2019

No incidents reported.

Jun 12, 2019

No incidents reported.

Jun 11, 2019

No incidents reported.

Jun 10, 2019

No incidents reported.

Jun 9, 2019

No incidents reported.

Jun 8, 2019

No incidents reported.

Jun 7, 2019

No incidents reported.