Square status - Australia

All Systems Operational
Payments Operational
Point of Sale Operational
Dashboard Operational
Team Management Operational
Transfers Operational
Reporting Operational
Customer Directory Operational
Online Store Operational
Email Notification Services Operational
Developer Services Operational
Balances ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 6, 2020

No incidents reported today.

Dec 5, 2020

No incidents reported.

Dec 4, 2020
Resolved - Square account Balances should now be completely up to date, and new transactions are back to updating live on your Square account as they occur. Thanks for your patience while we've worked through this and apologies for any inconvenience.
Dec 4, 14:26 AEDT
Monitoring - Engineering have implemented a fix and balance delays are down to ~50 minutes and are now recovering quickly. Some transactions will continue to post sooner. We'll continue posting updates as they come to hand.
Dec 4, 13:52 AEDT
Update - Engineering continues to make progress toward a resolution. However; the estimated delay of transaction upload has increased to 50 minutes. Some transactions may still post sooner.

We will post any new updates as soon as we have them. Thank you.
Dec 4, 09:54 AEDT
Update - Engineering is still working toward a resolution. The estimated delay time for balance updates is 30 minutes though some transactions may post sooner.

Thank you for your patience.
Dec 4, 08:52 AEDT
Identified - Our engineering team has identified the root cause of balances not updating and is working to bring them back up to speed.

We know how important it is for your funds to be available right away and we appreciate your patience as we work towards a resolution.
Dec 4, 07:54 AEDT
Investigating - We're currently investigating reports of delayed balances. Transactions are being processed but balances aren't in real time.

Our engineering team is currently working towards a fix. Thank you for your patience.
Dec 4, 07:46 AEDT
Dec 3, 2020
Resolved - Dashboard loading issues have been fully resolved.

Thank you again for bearing with us today.
Dec 3, 07:23 AEDT
Monitoring - Our Engineering team has implemented a fix for the Dashboard loading issue that occurred today.

Sorry for the disruption and thank you for your continued patience. We’ll loop back to confirm it’s fully resolved soon.
Dec 3, 07:09 AEDT
Identified - Our engineering team has identified the issues causing the Dashboard not to load and are still actively working on a fix.

We apologize for the trouble and we'll post updates here as we receive them.
Dec 3, 06:44 AEDT
Investigating - We're fielding reports of the online Dashboard at www.squareup.com not loading. When trying to load the Dashboard, you may receive an error message at this time.

Our engineering team is currently working to identify the issue. Thank you for your patience as we work towards a fix.
Dec 3, 06:29 AEDT
Dec 2, 2020

No incidents reported.

Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020
Resolved - This incident has been resolved.
Nov 24, 17:12 AEDT
Identified - We regret to advise that phone support is currently unavailable. If you wish to get in touch, you can find answers to common questions, or send us an email, via our Support Centre - http://squareup.com/au/help. We sincerely apologise for any inconvenience caused.
Nov 24, 16:18 AEDT
Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.