This incident has been resolved. We will be in touch with those affected shortly.
Posted 3 months ago. Feb 21, 2019 - 21:08 AEDT
Our third party partner is still experiencing an outage, so we aren't able to activate some Square accounts at this time. Whilst we haven't been given an ETA on a fix, we'll be sure to get in touch once we're back up and running, and let you know to try activating your account. We're sincerely sorry for the inconvenience.
Posted 3 months ago. Feb 21, 2019 - 19:34 AEDT
Our Engineering Team has identified that our third party identity verification vendor is experiencing an outage, resulting in elevated declines for activating card processing. Please don't attempt to retry activating your account at this time. We'll be back with more updates soon.