Good news! We’ve confirmed with our Engineering team that the earlier issues have fully been resolved, and all previously impacted services have returned to normal. We’re sorry for any inconvenience this may have caused, and thank you for your patience as we worked through the issue.
Posted 11 months ago. Jun 20, 2018 - 04:28 AEST
Our Engineering team has released a fix for the Transaction report download errors, and sellers should see services returning to full functionality. We’ll continue to watch this closely, and will update you to confirm that this is completely resolved. Thank you for being patient with us!
Posted 11 months ago. Jun 20, 2018 - 04:13 AEST
We’re investigating reports of errors when using the Export tool for the Transaction report in Dashboard. Our Dashboard engineering team is actively investigating the root cause of this. All other report summaries can be exported as normal, and Transactions can still be viewed through the Dashboard itself.