We're confident that all issues have now been resolved. Thanks again for your patience, and we apologise for any inconvenience caused.
Posted May 29, 2020 - 08:26 AEST
We’re beginning to see services recover, and we’ll continue to monitor as our Engineers work to ensure the fix will completely resolve the issues.
We want to assure you that throughout this outage, physical card payments have not been affected and have processed as normal, despite a delay in being reflected within transactions.
Thank you for being patient with us, and we’ll return with another update here shortly.
Posted May 29, 2020 - 05:06 AEST
Our Teams have identified the cause of services impacted. We are actively working towards implementing a fix and look to provide further updates soon.
Continue to check back to issquareup.com for most up to date information. Thanks for hanging with us.
Posted May 29, 2020 - 04:41 AEST
Our Engineering team is working to identify the cause of issues regarding services through Point of Sale, Online Store, Appointments, and other related products.
We will continue to push new updates out on issquareup.com. Thank you for your continued patience.
Posted May 29, 2020 - 04:22 AEST
We are currently investigating issues regarding Payments through the POS App, Virtual Terminal, Invoicing, and other products. Our Engineering Teams are aware and will update issquareup.com as more info becomes available. Thank you for your patience.
Posted May 29, 2020 - 04:11 AEST
This incident affected: Payments, Point of Sale, Dashboard, Transfers, and Online Store.