Square status - Australia

Multiple Service Login Issue
Incident Report for Square AU
Resolved
Good news! We’ve confirmed with our Engineer Teams that the earlier issues have been resolved, and all previously impacted services have returned to normal. We’re sorry for any inconvenience this may have caused, and thank you for your patience as we worked through the issue.
Posted Nov 14, 2021 - 11:59 AEDT
Monitoring
We have released a fix for the issues experienced earlier, and sellers should see services returning to full functionality. We’ll continue to watch this closely, and will update you to confirm that this is completely resolved. Thank you for being patient with us!
Posted Nov 14, 2021 - 11:01 AEDT
Identified
Our Engineering Teams have identified the root cause of the issue, and are actively working on a solution. We recommend you remain logged in until we have more information to provide.

If tipping is forcibly disabled, please remain logged in, and enable tipping from the tipping settings.

We’ll report back once we’ve implemented a fix for this issue. Thank you for your patience.
Posted Nov 14, 2021 - 10:08 AEDT
Update
We are currently investigating issues impacting multiple services and preventing some sellers from being able to log in to their Square account. Additionally, some sellers may be unable to sync account tipping settings, preventing the tipping screen from appearing during check out.

If you are already signed in to your Square account, please do not sign out at this time.
Our Engineering Teams are aware and we will update issquareup.com as more info becomes available. Thank you for your patience.
Posted Nov 14, 2021 - 09:41 AEDT
Investigating
We are currently investigating issues impacting multiple services and preventing some sellers from being able to log in to their Square account.
If you are already signed in to your Square account, please do not sign out at this time.
Our Engineering Teams are aware and we will update issquareup.com as more info becomes available. Thank you for your patience.
Posted Nov 14, 2021 - 09:01 AEDT
This incident affected: Point of Sale, Square for Restaurants, Square for Retail, and Appointments.