Phone support is back up, though we're seeing longer wait times that usual. POS and Dashboard issues have been resolved. Thanks for your patience.
Posted Feb 13, 2020 - 10:52 AEDT
Point of Sale and Dashboard connectivity issues have been resolved, we'll continue monitoring performance. We're working to restore phone support.
Posted Feb 13, 2020 - 10:39 AEDT
We’re beginning to see services recover, and we’ll continue to monitor as our Engineers work to ensure the fix will completely resolve the issues. We know how detrimental a service interruption can be to your business, and we thank you for being patient with us. We’ll return with another update here shortly.
Posted Feb 13, 2020 - 10:20 AEDT
We're continuing to investigate issues impacting the Square Point of Sale app and Dashboard. We now know that multiple services are also being impacted and causing merchants not to be able to login.
Our team is working diligently towards a resolution. We'll share more updates as we receive them.
Posted Feb 13, 2020 - 10:03 AEDT
We are continuing to investigate connectivity issues with the Square Point of Sale app as well as Square Dashboard. We'll continue to post updates as we learn more.
Posted Feb 13, 2020 - 09:49 AEDT
We're currently investigating connectivity issues with the Square Point of Sale app as well as the Dashboard. We'll be back with an update as soon as we have more information. Thanks for your patience.
Posted Feb 13, 2020 - 09:39 AEDT
This incident affected: Point of Sale, Dashboard, and Phone Support.