Balance Updates Are Delayed
Resolved·Degraded performance

Seller Balances are now showing the correct amount after each transaction is taken. We appreciate your patience as we worked to resolve this.

Tue, Sep 2, 2025, 01:29 PM
(4 hours ago)
·
Affected components
Dashboard
Updates

Resolved

Seller Balances are now showing the correct amount after each transaction is taken. We appreciate your patience as we worked to resolve this.

Tue, Sep 2, 2025, 01:29 PM

Monitoring

We are beginning to see Balances update correctly in real time. We understand how important it is for all of our services to be running for your business. Thank you for your patience with us as we worked to resolve this issue.

Tue, Sep 2, 2025, 01:19 PM

Identified

We are currently experiencing a disruption that is impacting balances being updated after a transaction is completed. Payment acceptance and Transfer are not affected; however, there will be a delay in seeing funds from recent transactions. Payments are being processed correctly and there is no loss of funds. We appreciate your patience as we work to resolve this.

Tue, Sep 2, 2025, 12:43 PM(36 minutes earlier)