Transfers Disruption
Resolved
Degraded performance
Lasted for 20h

We have released a fix for the earlier disruption impacting some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Thu, Jan 25, 2024, 05:53 PM
•
3 months ago
•
Affected components
Transfers
Updates

Resolved

We have released a fix for the earlier disruption impacting some Square services. We understand how important it is for all of our services to be running for your business, and our Engineering team is actively discussing how to prevent future disruptions like this one. Thank you for your patience with us as we worked to resolve this issue.

Thu, Jan 25, 2024, 05:53 PM
1h earlier...

Monitoring

We have confirmed with our 3rd party team that the disruption impacting Mastercard Instant Transfers has been resolved and is working as intended. We appreciate your patience today.

Thu, Jan 25, 2024, 04:52 PM

Monitoring

Our team is continuing to work toward resolving the disruption impacting MasterCard debit cards. In the meantime, you have the option to link a different debit card to your Square account for uninterrupted use of Instant Transfers. We understand the significance of having timely access to your funds and appreciate your continued patience.

Thu, Jan 25, 2024, 04:51 PM
12h earlier...

Monitoring

We have confirmed with our 3rd party team that the disruption impacting Mastercard Instant Transfers has been resolved and is working as intended. We appreciate your patience today.

Thu, Jan 25, 2024, 04:48 AM
5h earlier...

Investigating

Our team is continuing to work toward resolving the disruption impacting MasterCard debit cards. In the meantime, you have the option to link a different debit card to your Square account for uninterrupted use of Instant Transfers. We understand the significance of having timely access to your funds and appreciate your continued patience.

Wed, Jan 24, 2024, 11:26 PM
28m earlier...

Investigating

While we continue to work on a solution for the present disruption affecting MasterCard debit cards, as an alternative, you can link another debit card to your Square account to continue using Instant Transfers. We know how important it is to have access to your funds when you need them and will be taking measures to prevent these disruptions in the future.

Wed, Jan 24, 2024, 10:58 PM
41m earlier...

Investigating

Our engineers continue working to address this disruption. At this time, we can confirm that MasterCard-issued debit cards are affected. Instant Transfers to other debit cards are processed successfully. We appreciate your patience.

Wed, Jan 24, 2024, 10:16 PM
18m earlier...

Investigating

We are currently experiencing a disruption that is impacting some Instant Transfers to MasterCard debit cards. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Wed, Jan 24, 2024, 09:57 PM
19m earlier...

Investigating

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Wed, Jan 24, 2024, 09:38 PM