Square status - Australia

Deposits Delayed
Incident Report for Square AU
Resolved
This incident has been resolved.
Posted 7 months ago. Sep 04, 2018 - 16:59 AEST
Update
We have had confirmation that deposits have been sent to bank accounts for payments collected on 3rd September. Please note this deposit was sent slightly later than usual to your bank, so you may find that these funds will arrive in your account a little later than usual. Again, we apologise for the inconvenience, and thank you for your patience.
Posted 7 months ago. Sep 04, 2018 - 15:27 AEST
Monitoring
We've had word from our payment partner that deposits have being received and are being routed to bank accounts. We'll be back with confirmation shortly. Thanks for bearing with us.
Posted 7 months ago. Sep 04, 2018 - 15:16 AEST
Identified
Our engineers have confirmed that our third party banking partner has experienced an outage, resulting in deposit information not being sent. At this stage, we are waiting for our partner to bring their services back online so that we can process your deposits.
Posted 7 months ago. Sep 04, 2018 - 13:53 AEST
Investigating
We are currently investigating an issue where deposits set for today haven't been sent to sellers' bank accounts. At this stage, any deposit due in linked bank accounts today will be processed tomorrow. We sincerely apologise for any inconvenience caused. We'll be back with updates shortly.
Posted 7 months ago. Sep 04, 2018 - 13:35 AEST
This incident affected: Payments.