Square status - Australia

Degraded Performance: Square for Restaurants Checks & Square Point of Sale Receipts
Incident Report for Square AU
Resolved
Square Point of Sale and Square for Restaurants versions 5.94 are now available via the Apple App Store. Updating your app to 5.94 will resolve the issue we saw where notes added to Open Tickets and Bills/Checks appeared on printed receipts for iOS users.

Thanks for your patience as our team worked to resolve this issue.
Posted Jun 30, 2022 - 12:18 AEST
Monitoring
Our engineering team is working on an update to the app, 5.94, that will resolve this. We will be back to update this status once that has gone through.
Posted Jun 30, 2022 - 07:34 AEST
Update
Our team has implemented a fix in the new version 5.94 and actively working to roll it out. We will confirm when this version becomes available. Thank you for your patience.
Posted Jun 29, 2022 - 21:04 AEST
Identified
We've identified an issue where notes added to Open Tickets on Square Point of Sale, and Bills/Checks on Square for Restaurants appear on receipts for iOS users.

Our team is implementing a fix for this issue in version 5.94 updates for these apps, which will be available from the iOS App Store soon. We'll continue to provide further updates as they come to hand, thanks for your patience as we've worked to resolve this issue.
Posted Jun 29, 2022 - 12:15 AEST
Update
We are continuing to investigate this issue.
Posted Jun 29, 2022 - 09:24 AEST
Investigating
We are seeing reports that internal customer notes are printing on customers' receipts despite that option being toggled off for iOS users.

We appreciate your continued patience while we work to resolve this.
Posted Jun 29, 2022 - 07:31 AEST
This incident affected: Point of Sale and Square for Restaurants.