Square status - Australia

Intermittent Account Log In Failures
Incident Report for Square AU
Resolved
We truly appreciate everyone's patience as our Engineering Team worked to solve this issue.

All impacted services have been restored and it’s business as usual.
Posted 8 months ago. Aug 10, 2018 - 07:59 AEST
Monitoring
Our Engineering Team has implemented a fix and we are now monitoring the results. All Square Sellers should be able to access the Square Point of Sale app and the Square Dashboard now.

Thank you for bearing with us as we worked to resolve this issue.
Posted 8 months ago. Aug 10, 2018 - 07:42 AEST
Identified
Our Engineering Team has identified the root cause of this issue, which was due to an internal update, and are implementing a fix. Some sellers are still not able to access their Square accounts at this time.

We appreciate all of our sellers bearing with us as we work through this issue.
Posted 8 months ago. Aug 10, 2018 - 07:26 AEST
Investigating
We're actively investigating an issue that is preventing some customers from being able to log in to their Square accounts. Payments are not affected, but please do not log out of your account at this time.

Thank you for your patience with us - we will be back with an update as soon as we have additional information to share.
Posted 8 months ago. Aug 10, 2018 - 07:00 AEST
This incident affected: Point of Sale and Dashboard.