Square status - Australia

Dip payments are currently unavailable
Incident Report for Square AU
Resolved
Dip payments are available to all sellers once again.

We appreciate everyone bearing with us, as we worked to resolve this issue.
Posted 7 months ago. Aug 22, 2018 - 08:06 AEST
Monitoring
We've rolled out a fix, allowing dip payments to be processed. We're monitoring the results, but all sellers should be able to accept chip payments now. We will provide an update as soon as possible.

We're truly sorry for any disruption this might have caused.
Posted 7 months ago. Aug 22, 2018 - 07:49 AEST
Identified
Our Engineering Team is aware that dip payments are currently unavailable. They've identified the root cause of this issue and they're working to implement a solution. If your customer has a contactless enabled credit card you will be able to process the payment via tap.

We will post another update as soon as we have more information.
Posted 7 months ago. Aug 22, 2018 - 07:30 AEST
This incident affected: Payments.