Appointments Disruption
Resolved
Degraded performance
Lasted for 19h
Wed, May 29, 2024, 04:03 PM
2 weeks ago
Affected components
Appointments
Updates

Resolved

Our team has released a fix to address the issue causing customer names to not appear in the Appointment Details screen on Android, Square Register, and Square Terminal. To resolve this issue, Sellers are advised to update their devices to the latest version of Square Appointments (6.44b27), now available on Google Play and on the Square Register and Square Terminal. We thank you for your patience today while our team worked to resolve this. 

Wed, May 29, 2024, 04:03 PM
17h earlier...

Investigating

Our team continues to work on a fix to address the customer names not appearing in the Appointment Details screen on Android, Square Register and Square Terminal. Thank you for your continued patience.

Tue, May 28, 2024, 10:09 PM
1h earlier...

Investigating

We can confirm the disruption causing customer names to not appear in the Appointment details screen is affecting Square Appointments users on Android, Square Register, and Square Terminal. Our team is working to address this promptly. We will continue providing updates as they become available. Thank you for your patience.

Tue, May 28, 2024, 09:08 PM

Investigating

Our team has reported a disruption affecting some Square Appointments users in which the customer's name isn't visible in the Appointment details. We will continue providing updates as they become available. Thank you for your patience.

Tue, May 28, 2024, 09:03 PM

Investigating

We are currently experiencing a disruption that is impacting some Square services. We understand how important it is for your business for all of our services to be up and running, and our Engineering team is actively working on a fix. Thank you for your patience with us as we work to resolve this issue.

Tue, May 28, 2024, 08:57 PM